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Terms & Conditions

General Terms

By using our website, you agree to be bound by the Drivedata (UK) Ltd Terms & Conditions set out below.

All products and content on our website are invitations to treat only and are not offers.

An order placed by you on the website is considered as an offer to purchase goods from Drivedata (UK) Ltd.

No contract will subsist between you and Drivedata (UK) Ltd for the sale of products by Drivedata (UK) Ltd to you unless and until we inform you that your order has been despatched. This confirmation e-mail amounts to acceptance by Drivedata (UK) Ltd of your offer to buy products from Drivedata (UK) Ltd and this acceptance is effective regardless of whether or not you receive the e-mail. To the full extent permitted at law, Drivedata (UK) Ltd is providing this site and its contents on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its products and contents. Drivedata (UK) L td disclaims all such representations and warranties, including for example, warranties of merchantability and fitness for a particular purpose.

In addition, Drivedata (UK) Ltd does not represent or warrant that the information accessible via this site is accurate, complete or current.

You may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Drivedata (UK) L td site without written permission from Drivedata (UK) L td.

Drivedata (UK) Ltd is free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods, any description applied to the goods, the availability of the goods or the order itself.

Except as specifically stated on this web site, to the full extent permitted at law, neither Drivedata (UK) Ltd nor any of its directors, employees, affiliates or other representatives will be liable for damages arising out of or in connection with the use of this web site or the information, content, materials or products included on this site. Drivedata (UK) Ltd does not accept liabilities for direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Drivedata (UK) Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Drivedata (UK) Ltd. Drivedata (UK) Ltd's liability to you under any contract for the purchase of goods or otherwise under this Agreement will be limited to the amount paid by you for any goods purchased.

Drivedata (UK) Ltd reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Drivedata (UK) Ltd site.

These Terms and Conditions shall be governed by the laws of England and are subject to the jurisdiction of the English courts.

Refund, Replacement and Cancellation Terms

If you wish to cancel or change your order before the items are despatched, please contact us immediately, by e-mail. If the order has not been sent we can usually offer a full refund. If you are unhappy with anything we have sent you, please send it back to us within 14 working days, unused and in the original packaging. We will then issue a refund for the goods (less shipping costs) within 30 days. If goods are not returned in the same condition they left us, we reserve the right to deduct a re-stocking fee from the refund. Any items specially manufactured or modified by us may not qualify for a full refund.

In the unlikely event of something proving faulty after use, please advise us immediately so that we can issue a replacement or a refund within 30 days.

Please note that the return costs are not pre-paid. Postage or other return costs will be the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.

You must return the goods, together with their packaging, in the same condition as supplied to you.

Full contact information can be found on our contact page.

Delivery Policy

Drivedata ( UK) Ltd pledges that it will deliver products in a timely manner. However, our delivery times may vary from item to item as some items are shipped from various parts of the world. Your items will normally be despatched within one working day of your credit card payment being approved by your credit card company, which usually happens within 24 hours of you placing your order, if the item(s) are in stock.

We offer several shipping methods for domestic and international orders. These are detailed in our shop.

If an item is out of stock, your item will ship within 24 hours of new stock arriving.

If your order is split due to stock shortages, then there will be NO extra shipping cost. Some of our products are manufactured to order and lead times for these may be several weeks in certain circumstances.

You are advised to contact us for accurate lead times before placing an urgent order.

Privacy & Security Policy

Drivedata (UK) L td has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

This site contains links to other sites. Drivedata (UK) Ltd is not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitors’ contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their post code). Contact information from the order form is used to send orders and information about our company to our customers.

The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

As we continue to develop our business we might sell certain or all of our assets. In such transactions user information, generally, is one of the transferred business assets, and by submitting your personal information on the website you agree that your personal information may be transferred to such parties in these circumstances.

Your IP address is used to help identify you and your shopping basket and to gather broad demographic information.

Our site uses cookies to keep track of your shopping basket.

Environmental Policy

Drivedata (UK) Ltd recognises the social and economic importance attached to environmental protection. In meeting this practice, Drivedata (UK) Ltd is committed to complying and implementing best practice in accordance with environmental issues and guidelines.

In support of this statement, it is company policy to manage its activities in such a way that reduces the impact on the environment to a practicable minimum.In order to sustain this policy, all reasonable practical means shall be employed to:

  • Meet and, where appropriate exceed all relevant UK, European and international legislative and regulatory requirements and agreements. (WEEE, RoHS etc)
  • Comply with legislation.
  • Avoid the use of toxic materials and minimise waste generated.
  • Actively encourage the recycling of material wherever practically possible.
  • Communicate the policy to all employees and encourage their active support.
  • Take measures to employ continual improvement strategies.
  • Conduct regular management reviews concerning our Environmental policy and current Environmental issues.
  • Work with our customers and suppliers to meet Environmental standards.

All employees have a duty and responsibility to care for the environment and be aware of the impact they cause.

Drivedata (UK) Ltd is a member of a WEEE compliance scheme. Our Environment Agency Producer Registration Number is  WEE/CD1844YR.

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